THE staff at a residential home that has been awarded a five star rating are celebrating, saying it’s a ‘proud moment for the whole team’.

Greengate House, in Nutgrove, was rated Excellent by St Heen Council’s assessors when they paid a visit in September 2023.

Inspectors gave the home, which is run by Warrington-headquartered health and social care charity Making Space, full marks across a lengthy list of criteria.

Categories included personalised care and support, safeguarding, cleanliness, meeting nutritional needs and respecting and involving the people who use the service.

St Helens Star: Greengate House teamGreengate House team (Image: Greengate House team)

Three weeks after the inspection date, residential service manager Caroline Anders received the five star certificate.

A further group visit was planned so the whole local authority assessment team could see first hand what a five star residential home looks like.

Caroline said: "We are absolutely thrilled with these results. To have achieved a five star rating is a very proud moment for the whole team.

"It means a lot for everyone's hard work and dedication to be recognised and rewarded in this way. Though we know we do our best for our residents every day, it is always very special to hear from an external assessor that we are running a five star service."

Rachel Peacock, CEO, Making Space, said: "By striving for excellence, the dedicated care team at Greengate House has achieved one of the first five star ratings in St Helens.

St Helens Star:

"We are so proud of them for living our Making Space values by dreaming big, having courage to work in new ways to reach new heights and by moving forward together."

Greengate House is a purpose built residential home supporting residents to improve skills, get back into their community and live an independent life.

It is also rated Good by the CQC and sees residents enjoying daily activities, day trips and weekends away.